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September 04th, 2010 |
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"How has C.M.A. managed to reach these levels of technology, marketing and product development ?"
There is a series of positive factors which has brought this situation about.
1. CMA provides technological solutions specific to our customer requirements.
Examples of these are:
• The application of large capacity boilers for markets or customers who
require increased quantities of water or steam
• Chassis frames which are easily assembled/disassembled (no welding: the parts are screwed together for easy access and maintenance and with no rust-formation)
• Galvanisation of the chassis to prevent oxidation
• Sourcing of excellent components at fair prices has made the machines extremely reliable and gives them great performance.
• CMA is Total Quality Certified ISO-9001 which the Company attained in 1995.
Top quality is a mandatory requirement both internally and for outsourcing.
2.Quality is not only in the Product but also in the Service. This is a must which starts right from the very top and moves down to the youngest operator on the assembly line. CMA ensures that excellent service is carried through its international network to the end users (bar, coffee shop, restaurant, hotel, etc.)
3. C.M.A. has chosen as its partners around the world the very best professionals:
those customers who are committed to serving their customers. Distributorship
is given only when a suitable local after-sales service and parts-supply is available.
Customers know that excellent relationships are a two-way contract.
4. Constant training of the distributors' technicians is held on an individual
or company basis according to their specific needs.
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